WalkMe Featured in the 2017 Gartner CRM Vendor Guide

  According to a report published recently by Gartner Research, CRM continues to be the fastest-growing business software application used to drive growth and improve customer experience. Gartner states that in 2017, SaaS (cloud-based deployments), represent more than 56% of all CRM deployments.   In the vendor guide, Gartner analysts help focus us on the

New Digital Adoption Platforms Report from Leading Analyst

  Employee productivity and customer experience can be negatively impacted by the sheer number of digital applications employed by any one business.   Silicon Valley’s leading technology research and advisory firm has released a report addressing this issue and points to the emerging technology, Digital Adoption Platforms (DAPs) as the solution.   “BIG IDEA: Digital

The 10 Tech Industry Challenges – April Wrap Up

  This month, we’ve put together a list of articles that grabbed our attention from Gartner, The New York Times, Constellation Research, Forrester, The Harvard Business Review and more. These articles focus on the challenges experienced in and around technology, as well as the business rivalry between Facebook and Snap.   Let’s dive in.  

WalkMe Partners With Tieto to Drive Digital Adoption

  WalkMe is happy to announce a newly formed strategic partnership with Tieto, one of the largest IT service providers in Europe, to bring the WalkMe’s Digital Adoption Platform (DAP) to their vast network of Nordic customers.   Tieto’s 14,000 IT service experts, based in Espoo, Finland, will be able to offer WalkMe’s DAP to

WalkMe Acquires Visual Analytics Startup Jaco to Leverage Real-Time Insights into User Behavior

  Today we are happy to officially announce that WalkMe has acquired Jaco, making this the company’s second acquisition this year.   Jaco’s advanced technology records and analyzes users’ activity as they navigate through any web-based product in real time. No matter how complex the app is, or which framework it is running, Jaco enables

Deep Dive into Customer Engagement, Employee Productivity, and Innovation with Some of Our Favorite Reads

Each month brings enlightening and inspiring new content to the startup world. At WalkMe, we like to compile a list of our favorite articles published each month in order to share the wisdom with our readers.   This Month, give your company a makeover with this excellent list of articles containing insights to help improve

Need to Complete More Self-Evaluations This Year? Here’s How

The annual performance review isn’t glamorous, but when HR is able to show a 98%, on-time, completion rate it begins to sparkle.   Employee self evaluation in WalkMe   I sat down with the WalkMe Global Head of Human Resources, Jodi Yanovich, to discuss the strategy her team pursued to engage employees throughout the process.