Call Center Week, taking place this week in Las Vegas, is a great event to learn and reflect on the current challenges, trends and solution relating to customer service and contact centers.
The WalkMe team will be there to show that online self-service is no longer simply an idea, but something that is attainable, attractive and east. That businesses can in face create a simple and burden-free experience for customers on their website or software, resulting in reduced incoming support requests, and higher overall customer satisfaction.
Remember the world before GPS technology? Imagine a beautiful online customer experience in which everyone knew what to do next. No confusion, No errors, No frustration, No requests for customer support, No time wasted. Now imagine what impact it will have on business: increased sales, reduced customer support and heightened customer loyalty.
WalkMe™ – the Enterprise Class Guidance and Engagement Platform:
Makes Customer Care Easy – Fast and Satisfying for Your Customers
Boosts Call Center Efficiency – While Lowering Your Customer Service Costs
Makes Self-Service Adoption Attractive and Simple – For Your Customers and Lower Incoming Support Requests
Cuts Customer Support Requests – By Providing Real-Time Onscreen Support for Any Process, No Matter How Complex.
Boosts Customer Experience – By Making Your Company Website More Support & Help-Oriented for Customers
Provides Rapid & Effective Omni-Channel Support – Increasing Customer Satisfaction and Loyalty
Eliminates Customer Confusion & Frustration – By Making Your Website or Software Simple to Use and Perform Any Action On.
Where Can You Find Us?
Join us at booth #3 – Come see WalkMe in action and discover how you can see Self-Service Excellence Realized – No Longer Just an Idea.