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The Short Read: Emotionally Intelligent Software is the New AI

The Short Read: Emotionally Intelligent Software is the New AI

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Digital Transformation Decoded: The CEO’s Playbook

Digital Transformation Decoded: The CEO’s Playbook

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Digitization and Mobile Strategy: 7 Burning Questions

Digitization and Mobile Strategy: 7 Burning Questions

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The Employee Training Manifesto for Enhanced Productivity

The Employee Training Manifesto for Enhanced Productivity

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98% Customer Support Satisfaction: Here is How We Did It

98% Customer Support Satisfaction: Here is How We Did It

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Author: Caroline Meidan

monsterid
2 posts by Caroline Meidan

Experienced Vice President Of Global Support and Knowledge Operations with a demonstrated history of working in the internet industry, security and BI. Skilled in Service-Level Agreements (SLA), People Management, Professional Services, Data Center, and Contact Centers. Strong business development professional with a BSc. focused in Computer Science.