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The Short Read: Emotionally Intelligent Software is the New AI

The Short Read: Emotionally Intelligent Software is the New AI

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Digital Transformation Decoded: The CEO’s Playbook

Digital Transformation Decoded: The CEO’s Playbook

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Digitization and Mobile Strategy: 7 Burning Questions

Digitization and Mobile Strategy: 7 Burning Questions

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The Employee Training Manifesto for Enhanced Productivity

The Employee Training Manifesto for Enhanced Productivity

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98% Customer Support Satisfaction: Here is How We Did It

98% Customer Support Satisfaction: Here is How We Did It

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Author: Justin Daab, Contributor

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1 posts by Justin Daab, Contributor

Justin Daab is President of Magnani, an experience design and strategy firm in Chicago. He has spent most of his career developing Magnani’s design thinking, digital strategy, innovation, experience design, and creative capabilities.