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The Short Read: Emotionally Intelligent Software is the New AI

The Short Read: Emotionally Intelligent Software is the New AI

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Digital Transformation Decoded: The CEO’s Playbook

Digital Transformation Decoded: The CEO’s Playbook

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Digitization and Mobile Strategy: 7 Burning Questions

Digitization and Mobile Strategy: 7 Burning Questions

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The Employee Training Manifesto for Enhanced Productivity

The Employee Training Manifesto for Enhanced Productivity

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98% Customer Support Satisfaction: Here is How We Did It

98% Customer Support Satisfaction: Here is How We Did It

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Author: Philip Grosch

monsterid
1 posts by Philip Grosch

Philip Grosch is the national leader of the Digital Services Consulting practice of PricewaterhouseCoopers LLP. Philip has more than 20 years of experience spanning many industries including detailed experiences in financial services, public sector and communications in Canada and the US.