Digital Transformation The Terror of Version Updates October 10, 2018October 11, 2018 by Tamara Rosin You speed into the office without even stopping to make a cup of coffee. The board of directors is expecting…
Digital Transformation Digital Transformation 2.0: What’s Holding You Back? September 20, 2018 by Tamara Rosin Most people will tell you that Alice in Wonderland is not about digital transformation. But if you look closely, you’ll…
Training & Onboarding The Hidden Factor That’s Fueling Employee Burnout September 17, 2018 by Tamara Rosin Employee burnout is rampant. You’ve probably already seen the consequences of burnout in your own organization — diminished employee well-being,…
Customer Experience Deep Dive: No ‘Zero-Touch’ Customer Experience Model? You’re Losing Fast September 13, 2018September 26, 2018 by Tamara Rosin Your customers are losing patience. In the era of Amazon Prime, instant Netflix streaming, and virtual assistants, your customers have…
Training & Onboarding How Poor Employee Onboarding Can Become Your New Hire’s Worst Nightmare September 6, 2018 by Tamara Rosin Every few months I have the same terrible nightmare. It’s always something like this: I’m going about my regular business,…
Training & Onboarding The Domino Effect of Great Training: 6 Case Studies From Top Companies September 3, 2018September 6, 2018 by Tamara Rosin Imagine you’re lining up a trail of dominoes. If you stand each one apart at just the right distance, one…
Digital Transformation How Transformational CIOs Drive Digital Innovation August 27, 2018August 29, 2018 by Tamara Rosin You might have thrived in your role two or five years ago. But today, success requires a new approach to…
Digital Transformation The Ultimate Dreamforce Survival Guide August 22, 2018September 12, 2018 by Tamara Rosin The world’s largest technology convention is nearly upon us. Are you ready? With more than 2,700 expert-led breakout sessions and…
Training & Onboarding How to Create an Employee Training Method for All Personality Types August 16, 2018September 26, 2018 by Tamara Rosin Picture this scenario. Your CEO just unveiled an innovative new business strategy and your department is responsible for an important…
