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WalkMe™ Wins Communications Solutions Product of the Year Award

WalkMe™ Wins Communications Solutions Product of the Year Award

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By WalkMe Team

WalkMe is honored that TMC, a global, integrated media company and publisher of Customer Magazine, has awarded the WalkMe™ Guidance and Engagement Platform the 2014 Communications Solutions Product of the Year Award.

“Congratulations to WalkMe for receiving a 2014 Communications Solutions Product of the Year Award,” said Rich Tehrani, Editor-in-Chief of TMC. “WalkMe has demonstrated true innovation and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to continued excellence from WalkMe in 2014 and beyond.”

WalkMe provides a cloud-based platform designed to help customer service managers to ensure customers have a simple, smooth and burden-free online experience, eliminating customer confusion and frustration. Comprehensive step-by-step guidance is delivered through a sequence of a call to actions, at the moment of need, without requiring the user to leave the screen, to watch video tutorials or to read tedious manuals or FAQ pages.

WalkMe is used by Enterprises from a wide range of industries and verticals – including Adobe, Amazon Web Services, Cisco, Citrix, Stanley Black&Decker, US Foods, Bank of Montreal and Kimberly-Clark – to increase sales and conversion rates, boost UX, reduce support costs, and improve employee productivity. WalkMe’s human-like algorithm delivers contextual guidance, so that the right customers receive the right guidance – specific to each customer’s role, tasks, actions and device.

TMC announced the 2014 Communications Solutions Product of the Year Award winners via press release.

About WalkMe:

WalkMe – the Enterprise Class Guidance and Engagement Platform – drives users to action as they use software or websites. WalkMe is used by Enterprises from a wide range of industries and verticals to increase sales and conversion rates, boost UX, reduce support costs, and improve employee productivity. Comprehensive step-by-step guidance, delivered through a sequence of tip balloons, is delivered without requiring the user to leave the screen, to watch video tutorials or to read tedious manuals or FAQ pages.WalkMe™’s human-like algorithm delivers contextual guidance, so that the right people receive the right guidance – specific to each employee’s role, tasks, actions and device. WalkMe accurately adapts to any screen size and resolution. All of this is accomplished without any changes or integration to the underlying software. Using WalkMe does not require a download.

WalkMe has received wide industry recognition and acclaim- “Cool Vendor” by Gartner, Red Herring Top 100 Award, “Top Apps That Will Change Your Business” by CIO Magazine, Customer Magazine’s Communications Solutions Product of the Year Award, Silicon Valley’s TiE50 Award, “Hottest Companies in San Francisco” award and more. For more information, visit www.WalkMe.com.

About TMC:

TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million unique visitors each month and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world’s leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more. Visit TMC Events for a complete listing and further information.

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WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.