Click Here
Easy Website Onboarding with WalkMe

Easy Website Onboarding with WalkMe

Customer Retention

monsterid
By WalkMe Team

Website onboarding was, believe it or not, once considered a pipe dream, or a last resort when it came to making websites dynamic and easy to teach and troubleshoot. This was due largely to the lack of a viable solution designed with onboarding in mind.

Sure, in the past, DHTML, JavaScript and other things have made some basic website onboarding possible, and when platform exclusivity wasn’t an issue, things like ActiveX and Vitalize worked well enough, if a bit clumsily. Flash and other solutions have also solved some of these problems in the past 15 years, but you will see an emerging pattern to the problems all of these have.

The problem is that many of these are, as previously mentioned, very picky about platforms they will run on. Flash is very hit or miss for mobile support, ActiveX works only with Windows and Internet Explorer, and JavaScript, while widely supported, is not powerful by itself.

The advent of AJAX and HTML5 made this less of a problem, being cross-platform, not process intensive and very much native to websites themselves, but this brought about a whole new can of worms when it came to designing onboard systems to accentuate or carry a website. They’re hard to use, requiring an obscure understanding of programming that even programmers aren’t too pleased about, meaning that you need a skilled programmer who happens to be a masochist in order to design a custom onboard system with these. If only there was a boxed AJAX and HTML5 kit that had all of this nuisance dealt with ahead of time, with a wrapper that made it easy to customize and program for those who need to use it.

WalkMe is precisely that. WalkMe was designed as a tutorial creation system designed to live natively inside websites and web services, as a centralized set of components, rather than a tacked on extra library like Flash and other alternatives.

WalkMe is highly customizable, with an interface that can be very easily made to match the layout and visual theme of a website. It requires no special support from libraries or frameworks, meaning that all users, be they mobile, PC or otherwise, can natively utilize, removing the need for plugins or other such things for users to enjoy your service or site.

WalkMe is extremely easy to program, with a visual interface needing no obscure programming knowledge. The developers of WalkMe handled that part in advance, and provided a clean, event-based system anyone can understand, in lieu of this.

Despite the ease of programming and customization, WalkMe is powerful, with boundless scope for complexity in functionality, logic and interface, rivaling that of native OS software interfacing, with the same level of speed and accuracy. The content aware, native nature of this software means that it can work with any website, if a little knowledge of how the site is put together is obtained first, and its ease of programming means that any website designer or owner can pick WalkMe up and start setting it up for their site with almost no learning time whatsoever.

Given that it can look like anything, work like any interface needed, and runs on anything that can render modern websites, WalkMe is the solution to using AJAX and HTML5 the way they were meant to be used, but without the stress and headaches these technologies induce when trying to program for them.

This is why WalkMe is the one and only truly viable solution for any kind of practical website onboarding.

Share

monsterid
WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.