Exceed All of Your Employee Training Goals: 3 Tips for the Digital Age
The evolution of workplace technology has turned almost every traditional training method on its head. Despite this, we still see many training managers clinging to outdated modes of learning. Historically, organizations could follow traditional methods that would help them achieve employee training goals, such as classroom sessions, LMS modules and other in-person meetings. But today, an “onboarded employee” means more than understanding one’s job duties or their impact on the organization and the company’s vision. As the pace of digital transformation picks up, those methods and measurements of successful training have quickly become outdated. The near-constant flow of new technology, updates from the cloud, and new processes demand continuous training and re-learning. What used to be a one-time training boot camp is now a never-ending game of catch-up. When change is constant, you need a training infrastructure in place that will help you meet your goals. Here’s where to start.
Foster continual learningTo stay ahead of the change curve, start by creating an environment that fosters constant learning. When employees feel supported to learn new things, they will face change with confidence and ease. Training and learning are never complete in a digital workplace, which is simultaneously exciting and daunting. This does not mean that any one person cannot master their role. Rather, there are always new skills to learn. By fostering a culture of adaptability through change management, your employees will be more open to learning new things and utilizing new processes or tools required to excel.
Dive Deeper: The Employee Training Manifesto for Enhanced Productivity
Make digital adoption a top priorityIdeally, all employees can use all of the digital tools and apps at their disposal to their fullest capability. But 60% of US-based companies say the lack of certain skills in their local labor markets prevents them from successfully implementing new technology. Despite some misconceptions, the ability to use technology does not always depend on having a specific set of skills. With the right digital support tools, even employees with zero prior training on a platform will be able to complete processes easily. This is especially true when you implement the software in tandem with a digital adoption platform. Digital adoption platforms democratize the ability to use software. Through localized and role-specific guidance and engagement, the platform does all of the training work for you. Forget worrying if your workforce has certain skills to pick up new technology — the platform ensures you will meet your modern employee training goals of digital adoption and greater productivity.
Define contextual learning as a “must-have” featureAccording to the 2018 Training Industry Report, 41% of companies plan to purchase a web-based learning tool or system in 2019. But when it comes to selecting the right tool, many people don’t know which features and capabilities are most important. The most important elements to look for include:
- Contextual learning
- On-screen navigational guidance
- Real-time support
- Proactive interventions
- Insights on user behavior