What Are Ineffective Employee Training Programs Costing You?
In the era of digital transformation, how are you empowering employees?By now it’s widely understood that digital transformation is a necessity. Organizations that resist integrating digital solutions into their operations and business model will face the consequences: inefficiencies, poor customer engagement, stagnant growth, and lack of competitiveness, for starters. Employee training is the lynchpin of all of your digital transformation efforts. Effective employee training programs empower employees to achieve their potential and meet key business goals. Without these programs, it will be impossible for employees to maximize new software and achieve digital adoption.
Dive Deeper: The Employee Training Manifesto for Enhanced Productivity
Without digital adoption, your transformation goals will remain out of reachToday, the silos between traditionally disparate internal functions have been effectively eliminated — nearly every initiative and domain has some effect on one another. Without the right employee training programs, it will be impossible to achieve digital adoption. And unless your employees reach a state of digital adoption, they will be ill-equipped to fulfill your digital transformation goals. It’s as simple as that. You can’t expect your technology to propel your business to the next level if your employees can hardly use it.
3 costs of poor employee training programsToday, organizations that understand the importance of effective employee training programs will be at a major advantage. Those that don’t will face a broad range of consequences. Here are three main consequences of poor training.
Diminished employee performanceEmployees are vastly dissatisfied with the usability of their workplace software. A mere 14.5% of employees said they are “very satisifed” with the level of usability they experience, according to our recent survey. Poor usability is a major problem — one that could be easily eliminated with the right employee training programs — that spawns numerous other problems. One of the biggest is diminished employee performance. If employees struggle to use the tools they’re required to perform key tasks on, it will be impossible to produce high-quality work. Errors, inefficiencies, and complexities lead to lower performance.
Employee frustrationPoor usability is also a major contributor to employee frustration. Think about it. If you felt like pulling out your hair every day when using a core business platform, eventually your overall experience at work would suffer. The higher the employee frustration, the lower the levels of engagement, motivation, and commitment to your digital initiatives and business goals at large.
Without adequate employee training programs, frustration will be a rampant problem.