The modern workplace is a digital workplace.
As more and more work takes place on digital platforms, the importance of effective digital learning rises.
However, traditional training methods are no longer up to par.
The sheer volume of digital platforms, the complexity, and frequency of updates make onsite training ineffective and cause a drain on the budget, for instance.
Moreover, during employee onboarding, immediate access to knowledge is a must — traditional in-person training methods could slow down progress and put new employees at a disadvantage.
Employee training software: A digital solution for the digital workplace
Enter employee training platforms.
Employee training software offers significant advantages in today’s digitally driven work environment.
The right training platforms can accomplish a few things, including:
Reduced training time and greater knowledge retention
Greater efficiency and lower costs with automation
Experiential learning with more relevant information
Shorter learning curve
Higher levels of productivity
These are some of the biggest benefits of choosing the right employee training software.
However, not all platforms are created equal.
Employee training software needs certain features and capabilities to best prepare employees for peak performance.
Let’s look at some of these characteristics below.
8 Questions to Ask When Choosing the Right Employee Training Software
Choosing the right employee training software is key employee success.
Here are eight questions to ask yourself when evaluating training platforms:
1. Set your vision for the software
Where do you want this solution to take your company? What should it enable your workforce to achieve?
Constructing a vision for your employee training program is essential to choosing the right one.
Naturally, your vision’s scope may change after evaluating competitors. You may not have known, for instance, how capabilities like AI and contextualized learning can improve training effectiveness.
However, having a clear vision will help you know what to look for when evaluating your options.
2. Clarify the purpose of the training
Is it for general new employee onboarding, or is it for learning a new digital system? Enhancing a certain skill set?
This question will help you narrow down the type of training software needed.
Each platform works differently and offers different features. Understand what you need so you can weed out those that you don’t, right from the start.
3. What’s the budget?
In other words, run through all the numbers.
How much do you want to spend?
How many employees will use it?
Which tool will give you the most bang for your buck?
Ultimately, the question of cost is a question of ROI – remember that these products can save your organization money. And they will back dividends when it comes to productivity.
Therefore, base your calculations on expected ROI, rather than the initial price tag.
4. Is it scalable?
If your company grows, can the software grow with it?
Or if you want to deploy to a larger group, is this possible?
Find out the ramifications of scaling, both in terms of cost and results. Not all platforms can scale well, while others are built for scales of any size.
5. Is it personalizable?
Will the software cater to individual employee needs? Or will it disseminate the same training to everyone?
Technology moves quickly, and today’s best programs use personalized training to deliver targeted content at the moment of need to.
6. Is it compatible with existing systems?
If necessary, ask your IT department for clarification on this issue, as some learning platforms cannot be easily integrated with existing software.
In such cases where compatibility is a problem, the costs may outweigh the benefits. That’s why it’s better to look for a solution that is platform-agnostic, meaning it can “sit on top” of any other software or app you’re already using.
Contextualized learning is the next level up from personalization. Training solutions that offer contextual learning analyze a variety of context-sensitive data to proactively deploy the most relevant guidance and support right at the moment of need — before a user even needs to ask for help.
This type of personalized learning delivers far better results for employees than generalized training.
Real-time, on-screen guidance means the information is fresh, immediately applicable, and relevant.
8. Does it offer advanced capabilities — such as analytics, AI, and automation?
When used correctly, advanced technology has the potential to help you, your employees, and your company succeed in the digital age.
Contextual learning is just one feature of modern learning platforms. Armed with AI-driven analytics, usage analysis, and automated interactivity, you can instantly boost training efficiency and effectiveness.
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WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.