How CIOs Who Empower Employees Achieve a Higher Software ROI
More than eight in 10 enterprise-level decision-makers believe that if they don’t complete a digital transformation within the next two years, they’ll not only fall behind their competitors but suffer financially.
Working with outdated systems and technologies can certainly hamper productivity, but taking on a digital transformation doesn’t ensure success. Although new technologies can vastly enhance employee capabilities and a company’s bottom line, 70% of digital transformation initiatives don’t end up achieving their stated goals.
That might be because the act of deploying new tools doesn’t automatically improve processes. It is the adoption and utilization of these tools into employees’ daily workflows that deliver positive ROI to the business.
As the IT landscape continues to evolve, CIOs face new barriers to maximizing the return on their digital investments. Breaking down these barriers is critical to companies’ ability to digitally transform and realize their goals.
How to break down ROI barriers
Introducing new technology to employees can only be as successful as your employees are at using it. Their ability to understand, learn, and put digital tools into practice to achieve value is what determines the return on your technology investment.
ROI is also affected by how long it takes each employee to successfully adopt the new tools and how effective each employee is at their job once the tools have been adopted.
Without the proper training, employees are more likely to find an (unsanctioned) workaround solution or be less proficient than expected, causing productivity issues and preventing you from achieving an ROI.
Equip talent with the right tools
The average employee is overwhelmed with platforms and applications. In fact, according to a workplace report from BetterCloud, organizations use an average of 16 SaaS applications.
While adopting new technologies is important, it’s equally important, if not more so, to update the methods used to train employees on new systems. Using outdated methods can impair your ability to keep employees engaged and proficient on the latest tools, making it more difficult to see an improvement in productivity or ROI.
Equipping employees with the right tools to learn and engage with technologies is an important step. Imagine being able to simplify complex systems and solve employee workflow obstacles in real-time.
The ability to provide onscreen guidance, track system usage, and offer insights on how to improve user adoption can dramatically enhance employee productivity.
Onboarding is a necessary part of adopting new technologies, but on-demand review and real-time training can shorten onboarding time and encourage employees to take ownership of their training.
Empower your employees to use digital tools to their highest capability
87% of CIOs believe digitally empowering their employees can drive 5% additional revenue growth or more over 3 years, according to research from VMWare and Forbes Insights.
Allowing your employees to control the speed at which they learn and adopt new technologies empowers them to succeed.
Rather than one and done, ongoing training allows employees to hone their skills and improve their performance. Contextual learning provides employees with relevant tips and insights as they work. Enabling employees to learn on their own helps instill confidence and promotes collaboration across teams and departments, creating efficiencies and innovations that also lead to greater ROI.
Empowering your employees to be successful in the age of digital transformation helps your business realize a stronger, faster return for your technology investments. And when your employees are effectively using new tools in their day to day tasks, your organization stands a better chance of reaping all of the benefits your technology has to offer.
Learn more about how you can empower your employees to maximize the investment on digital technologies in our e-book Taming the Digital Beast: New Strategies That Enable the CIO to Maximize the Benefits of Digital Transformation.
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